Illusion Boutique "Near Beach"

The location was excellent. It was so close to the beach and to the 5th Avenue. The place was easy to find, the rooms were really large and so was the bed. The bathroom as well, very large. The staff was friendly and really welcoming. The rooms had Smart TV and the WiFi was alsilo excellent. We could even watch Netflix.

The staff is kind hearted and efficient. The thing I love mostly was that you don't hear the neighbours and that the ac works perfectly. It's hard to find a hotel that actually chills the room with this weather. Oswaldo, Matias and a clerk (young lady) were really great. We didn't see the cleaning staff but no complaints there. We normally go to different hotels per week but will return to this one. 😊

Location, and Inner court were great. Staff was also nice.

We enjoyed our stay and we stayed 7 times total with our adult kids. The pool was green with algae. We did not know the first 2 stays that breakfast was included. The towels are all really worn and should all be replaced. Soap should be supplied. When you check in it takes a really long time. I had to use the bathroom really bad on our 4th visit. I asked for the room key while my husband checked in and the desk guy could not find us. Then he said there was a bathroom on the 2nd or 3rd floor. So I went up stairs and did not find it. When I came back down he finally gave me a key to our room. So frustrating. Other that that we really enjoyed our stay. The staff was kind. When a customer walks in to the lobby a WARM HELLO WOULD BE REALLY NICE.

The location was excellent and we upgraded our room to the 5th floor with views and these rooms are much, much better . The staff was very nice, helpful, 10 out of 10.